In the context of Incident Management, what is the purpose of a Post-Incident Review (PIR)?
In the context of Incident Management, what is the purpose of a Post-Incident Review (PIR)?
A . Assigning blame to individuals responsible for the incident
B . Documenting the incident for legal purposes
C . Identifying the root cause of the incident and learning from it
D . Informing customers about the resolution of the incident
Answer: C
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