Which of the following BEST sets expectation between the security team and business units within an organization?

Which of the following BEST sets expectation between the security team and business units within an organization?
A . Risk assessment
B . Memorandum of understanding
C . Business impact analysis
D . Business partnership agreement
E . Services level agreement

View Answer

Answer: E

Explanation:

A service level agreement (SLA) is the best option to set expectations between the security team and business units within an organization. An SLA is a document that defines the scope, quality, roles, responsibilities, and metrics of a service provided by one party to another. An SLA can help align the security team’s objectives and activities with the business units’ needs and expectations, as well as establish accountability and communication channels.

Verified Reference:

https://www.comptia.org/training/books/casp-cas-004-study-guide, https://searchitchannel.techtarget.com/definition/service-level-agreement