What are two ways the Call Studio Application is built or executed? (Choose two.)

What are two ways the Call Studio Application is built or executed? (Choose two.)
A . VXML Server and Virtual Voice Browser execute the VXML application to provide service to the caller.
B . Upload the Call Studio project to the Virtual Voice Browser (WB) server, where it resides as an application.
C . The project is built using WB.
D . The project is built using Call Studio.
E . VXML Application can be called up via a CCE Routing Script using the Send to VRU Script node.

View Answer

Answer: D, E

Explanation:

Call Studio is a development environment for building and developing VXML (Voice XML) applications, primarily in the Cisco Voice Portal (CVP) environment. Option D illustrates Call Studio as a tool for building projects, with a wealth of features and components that developers can take advantage of to design complex voice applications. Option E describes a way to execute VXML applications in a Cisco Unified Contact Center Enterprise (CCE) environment, i.e., through the "Send to VRU Script" node in the CCE routing script. This gives flexibility to introduce customized VXML applications into the call flow to meet specific business needs or provide a customized customer experience.