What should you do?

exams MB-230 V4 MB-230 exam 0 Comments

You are using Dynamics 365 for Customer Service.

You need to automate the process of adding cases to a queue.

What should you do?
A . Use routing rules
B . Use the convert activities functionality with cases
C . Use the add to queue button on a case
D . Use the Assign button on a case

Answer: A