Which Solution Should be administrator suggest to meet this requirement?

Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.

Which Solution Should be administrator suggest to meet this requirement?
A . Prebuilt Quick Texts
B . Prebuilt Email Templates.
C . Prebuilt Flow Templates.
D . Prebuilt Auto-Responses.

View Answer

Answer: B