What should you do?

User3 leaves the company.

You need to ensure that Admin1 and Admin2 can access the mailbox of User3. The solution must meet the technical requirements.

What should you do?
A . Migrate the mailbox of User3 to a distribution group.
B . Migrate the mailbox of User3 to a Microsoft 365 group.
C . Convert the mailbox of User3 into a resource mailbox.
D . Convert the mailbox of User3 into a shared mailbox.

View Answer

Answer: D

Explanation:

Fabrikam identifies the following technical requirements:

✑ When users leave the company, remove their licenses and ensure that their mailbox is accessible to Admin1 and Admin2.

If you remove the license from User3, the mailbox will be deleted after 30 days. Converting the mailbox to a shared mailbox will ensure that the mailbox is not deleted. You would still need to give Admin1 and Admin2 permissions to access the mailbox.

Reference: https://docs.microsoft.com/en-us/microsoft-365/admin/email/convert-user-mailbox-to-shared-mailbox?view=o365-worldwide