Which two actions must the engineer take to resolve the issue?

Refer to the exhibit.

A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played.

Which two actions must the engineer take to resolve the issue? (Choose two.)
A . Change the trigger number.
B . Change the welcome prompt setting.
C . Rerecord AAWelcome.wav.
D . Increase the number of sessions on the aa2 application.
E . Change the language setting on the prompt.

View Answer

Answer: B,C