APMG-International Change Management Foundation Change Management Foundation Exam Online Training
APMG-International Change Management Foundation Online Training
The questions for Change Management Foundation were last updated at Sep 21,2024.
- Exam Code: Change Management Foundation
- Exam Name: Change Management Foundation Exam
- Certification Provider: APMG-International
- Latest update: Sep 21,2024
Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.
- A . Only 1 is true
- B . Only 2 is the true
- C . Both 1 and 2 are true
- D . Neither 1 or 2 is true
Which is an engagement level of Mayfield’s stakeholder radar technique?
- A . Ideal
- B . Required
- C . Must have
- D . Vital
According to Lewin’s Force-field analysis’ which action needs to occur if an organization desires to make change more quickly?
- A . Driving forces need to be decreased
- B . Driving forces need to be augmented
- C . Restraining forces to be increased
- D . Resisting forces need to be increased
Which statement about Senge’s system thinking model is correct?
- A . Processes in organizations can either support or limit the effectiveness of change
- B . Change can be planned and implemented using an eight-stage model
- C . Change must e driven primary by senior sponsors
- D . Leadership support is NOT required in the systems thinking model
Which of the following is a purpose of creating a change management plan when preparing for change?
- A . Document the set of typically recurring actions that contribute to change readness’
- B . Provide a detailed schedule of project and their dependencies
- C . Capture of full list of issues to be resolved before change can start
- D . Record a list of all the change risks and the responsive actions required.
According to Schein, which approach would decrease learning anxiety?
- A . Reminding the stakeholders of all the times they have failed to change
- B . Encourage staff to try new things
- C . Penalising staff who make mistakes
- D . Creating a sense that the organization might fail if the change is NOT made.
According to Tiompenaars and harronden-Turner, which example is a level three basic assumption’ expression of culture?
- A . Meeting customer need is more important than profit
- B . Senior management grades are entitled to ‘executive’ chairs
- C . The team motto is ‘to deliver excellent service’
- D . The required behaviors are set out in the employee’s guide
Which of the following statements about the change severity assessment ‘environment’ impact are true?
The amount of other activity happening at the same time as the charge is a factor The common values and behaviors in the organization is a factor.
- A . Only1 is true
- B . Only 2 is true
- C . Both 1 and Z are true
- D . Neither 1 or 2 is true
According to Glaser and Glaser, which element of team effectives enables team members to help each other address challenges?
- A . Team mission, planning and goal setting.
- B . Team roles
- C . Team operating processes
- D . Team inter-personal relationships
Which management approach is recommended to help people through the neutral zone’ phase of Gridges’ model of human transition?
- A . Hold on to established routines wherever possible
- B . Reduce gossip by limiting social occasions at work.
- C . Direct feedback through the normal line management processes
- D . Describe this period as an opportunity to learn
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