An online store is interested in increasing its revenues from cross-selling and wants to predict the acceptance rate of the offers presented on their website. A customer’s propensity to accept an offer increases when_________.

An online store is interested in increasing its revenues from cross-selling and wants to predict the acceptance rate of the offers presented on their website. A customer’s propensity to accept an offer increases when_________.
A . Similar offers were rejected by the customer
B . The offer was rejected by similar customers
C . Similar offers were accepted by the customer
D . The offer was accepted by similar customers

View Answer

Answer: C

Explanation:

This is because a customer’s propensity to accept an offer depends on their past behavior and preferences. If a customer has accepted similar offers in the past, they are more likely to accept a new offer that matches their interests https://academy.pega.com/sites/default/files/media/documents/2020-12/Mission20301-2-EN-StudentGuide.pdf