How do you indicate the progress of a case toward resolution?

exams PEGAPCSA87V1 V1 PEGAPCSA87V1 exam 0 Comments

How do you indicate the progress of a case toward resolution?
A . Apply service levels to the assignment steps.
B. Design intent-driven user interfaces.
C. Update the case status on the appropriate steps.
D. Configure a case notes field to capture progress information.

Answer: C