n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a. Available Choices (select all choices that are correct)

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a. Available Choices (select all choices that are correct)
A . change stage step to allow the employee to route to the manager
B. step that routes to the manager
C. stage to route requests to the manager
D. process that routes to the manager

Answer: B

Explanation:

To meet this requirement, you can design a case with a step that routes to the manager. A step is an action that users or systems perform to advance a case toward resolution. You can configure a step to route to a specific user or group of users based on their role, skill, availability, or reporting structure.

Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-steps-case-life-cycle