Which of the following indicates that the productivity of the team is increasing in Control Chart report? (Choose two.)

Which of the following indicates that the productivity of the team is increasing in Control Chart report? (Choose two.)
A . Rolling average line showing a downtrend.
B. More issues or a group of issues are below the average line.
C. Rolling average line showing an uptrend.
D. Rolling average line is consistently close to the average line.
E. More issues or a group of issues are above the average line.

View Answer

Answer: A,B

Explanation:

More issues or a group of issues below the average line shows that the team takes a shorter time to transition an issue from one status to another status.

If the rolling average is showing a downtrend, that means the team’s productivity is increasing because the time they took to close issues are getting shorter.