A user received the following error upon visiting a banking website:

A user received the following error upon visiting a banking website:

The security presented by website was issued a different website’ s address .

A technician should instruct the user to:
A . clear the browser cache and contact the bank.
B. close out of the site and contact the bank.
C. continue to the site and contact the bank.
D. update the browser and contact the bank.

View Answer

Answer: A

Explanation:

The technician should instruct the user to clear the browser cache and contact the bank (option A). This error indicates that the website the user is visiting is not the correct website and is likely due to a cached version of the website being stored in the user’s browser. Clearing the browser cache should remove any stored versions of the website and allow the user to access the correct website. The user should also contact the bank to confirm that they are visiting the correct website and to report the error.