What are some responsibilities of a Customer Center of Expertise (CCOE)? Note: There are 3 correct answers to this question

What are some responsibilities of a Customer Center of Expertise (CCOE)? Note: There are 3 correct answers to this question
A . Conduct risk-based assessments to determine the value of activating new processes.
B. Reduce the total cost of ownership for IT.
C. Serve as a central contact for SAP and manage interactions with the SAP Service Center.
D. Determine KPIs that will support a continuous improvement mindset.
E. Ensure the resources necessary for the project’s success are available.

Answer: A,B,D