Which of the following tools should the help desk technician use to remove the malicious software?

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A user calls the help desk and reports a workstation is infected with malicious software.

Which of the following tools should the help desk technician use to remove the malicious software? (Select TWO).
A . File Explorer
B. User Account Control
C. Windows Backup and Restore
D. Windows Firewall
E. Windows Defender
F. Network Packet Analyzer

Answer: D,E