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From what places in SN can an agent create a case? (Choose three.)
From what places in SN can an agent create a case? (Choose three.)
A . Customer Service Application
B. Contact
C. Account
D. Chat
Answer: A,B,C
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/reference/r_CustomerServiceCaseForm.htmlc
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