Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?

Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?
A . Write an e-mail to your implementation partner.
B. Write a message to SAP via social media.
C. Report an incident in SAP Service Cloud and forward to the requester.
D. Report an incident in SAP Service Cloud and forward to the provider.

Answer: D