Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?

Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?
A . Reducing the size of the sales force by automating activities
B. Gaining a better understanding of customer requirements
C. Implementing automated inter-organizational processes
D. Focusing sales efforts on the most profitable customers

Answer: B

Latest CSCP Dumps Valid Version with 510 Q&As

Latest And Valid Q&A | Instant Download | Once Fail, Full Refund

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments