What are the conditions that matching rules are based on? (Choose two.)
What are the conditions that matching rules are based on? (Choose two.)
A . Agent resources best suited to work on a case
B. Specific routing rules
C. Filters set up in advanced work assignment
D. Specific case attributes
Answer: A, D
Latest CIS-FSM Dumps Valid Version with 60 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
Subscribe
Login
0 Comments
Inline Feedbacks
View all comments